Retail ICT. Delivered with
Precision, Scale and
Accountability
Specialist ICT services purpose-built for the retail sector, powering in-store operations for businesses of every size, across Pharmacy, Fashion, General Merchandise and QSR.
TRUSTED BY LEADING SOUTH AFRICAN RETAIL BRANDS
INDUSTRIES SNAPSHOT
One ICT partner across the formats you trade in.
Our exclusive focus on retail enables us to deliver consistent, high-quality service across diverse sub-sectors. Hover a card to see it in action.
Pharmacy
Deep integration with regulated healthcare environments, dispensing, claims and compliance systems.
PHARMACY
Learn more about Pharmacy
Fashion
High-volume, fast-moving operations with strong reliance on POS, inventory visibility and omnichannel enablement.
FASHION
Learn more about Fashion
General Merchandise
Scalable support across large store networks with diverse operational and product complexity.
GENERAL MERCHANDISE
Learn more about General Merchandise
Quick Service Restaurants
High-availability environments requiring real-time processing, uptime assurance and streamlined customer interactions.
QUICK SERVICE RESTAURANTS
Learn more about Quick Service Restaurants
EMERGING
FMCG
Emerging capability supporting supply-chain integration, distribution environments and retail execution layers.
FMCG
Learn more about FMCG
AT SCALE
Thousands of retail endpoints across South Africa & Africa.
9
PROVINCES COVERED
24 /7
FIELD INFRASTRUCTURE
99.9 %
UPTIME
WHY VEXALL
Built for retail. Run as one.
Deep retail expertise, a decentralised delivery model and a cost-efficient operating structure, so retailers maintain continuity, protect revenue-critical systems and scale with confidence.
Retail-Only Focus
We specialise exclusively in retail, unmatched consistency, domain expertise and service alignment across multi-site environments.
Commercially Efficient by Design
Unmatched Industry Experience
National & Cross-Border Scale
Integrated & Authorised Support
Innovation-Driven Roadmap
Continuous investment in AI, automation and platform capabilities to improve efficiency, visibility and performance.
People-Driven Performance
A culture of ownership and accountability ensures consistent, high-quality service delivery.
HOW WE DELIVER
One journey, six stages, from decision to optimisation.
Plan
Helping retailers make the right technology decisions.
Source
Supplying the technology your stores need.
Prepare
Every device configured, tagged and store-ready before deployment.
Deploy
Nationwide and cross-border implementation by retail specialists.
Support
Service management that keeps every store trading.
Optimise
Continuous improvement with data, automation and AI.
CLIENT EXPERIENCE
Proof, not promises.
Supporting thousands of retail endpoints across South Africa and Africa, across multiple
sectors and technology environments.
“Since contracting Vexall in 2019, they have become
a strategic partner in our retail environment. Their
ability to operate in a fast-paced, high-pressure
context has been exceptional.”
DIS-CHEM IT LEADERSHIP
“Vexall delivered a seamless transition from our
previous provider. Their operational model, field
capability, and governance structure immediately
elevated service performance.”
MRP GROUP IT LEADERSHIP
“What stands out is not just resolution speed, but
ownership. We no longer have to chase multiple
parties to get issues resolved.”
DIS-CHEM GROUP
“The transition was seamless, but more importantly,
the stability across our stores improved almost
immediately.”
MRP GROUP
CONTACT
Let's talk about your store estate.
Tell us where ICT is holding your stores back. We’ll show you what precision, scale and accountability look like in practice.
Talk to a consultantA retail ICT specialist, not a call centre.
- One business dayWe respond to every enquiry, fast.
- National coverageCape Town · Johannesburg · 9 provinces.
